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Closing the Gaps

Stay ahead of the new Code. Bridge the knowledge gap between earlier Level 5 qualifications and v3 with structured, defendable CPD.

CPD Hours

4.5 hours (1.5 hours per module)

Delivery Mode

Online via Radar

Pricing

$250.00 + GST per person

Close the gaps

What's Changing

On 1 November 2025, the financial advice landscape shifted with the introduction of the new Code of Professional Conduct for Financial Advice Services and an updated benchmark qualification – the New Zealand Certificate in Financial Services (Level 5) v3.

If you’re already an adviser, you won’t need to complete the new qualification. However, the updated Code continues to expect you to maintain and develop your competence, knowledge, and skill – and that means understanding what’s changed.

The updates cover important areas including client engagement, conduct standards, legislation, and regulatory requirements. To meet the new Code’s expectations, it makes sense to check your knowledge against the new standard and identify any areas where you may need to “close the gaps”.

Our Solution: The Closing the Gaps Course

Closing the Gaps is a short, online course designed to help you bridge the knowledge difference between earlier Level 5 qualifications and v3. It doesn’t replace the qualification – it simply helps you confirm equivalence through structured, defendable learning that meets the Code’s expectations for ongoing competence.

Module 1: Communicating with Clients

Master the client engagement skills expected under the new Code, including effective communication techniques and relationship management.

Module 2: Ethical and Professional Behaviour in Financial Advice

Navigate the updated ethical standards and professional conduct requirements that apply to your practice.

Module 3: Legislative, Regulatory and Code Updates

Stay current with the specific changes to legislation, regulation, and the Code that impact how you deliver financial advice.

What's also included

Three Focused Modules:

Each module is designed to be completed in approximately one hour and includes:

  • Engaging video content and extracts
  • Interactive learning materials
  • Knowledge checks and quizzes with instant feedback
  • Practical application to your advice practice

Professional Recognition:

  • Downloadable certificate upon completion
  • Automatic CPD logging for Radar users
  • Defendable evidence of your commitment to maintaining competence

Who is this course for?

Closing the Gaps is designed for existing financial advisers who hold earlier versions of the Level 5 qualification or were an AFA just prior to the commencement of the new regime and want to meet their regulatory obligations relating to CPD.

Do I need to complete this course?

The Code of Professional Conduct for Financial Advice Services 2025 took effect from 1 November 2025.  The new minimum standard of competence, knowledge, and skill for someone who wants to become a financial adviser is the New Zealand Certificate in Financial Services (Level 5) Version 3. Code standard 9 now requires financial advisers to continually develop their competence, knowledge, and skill for giving financial advice.  A logical place to start is to bridge the gap between your current level 5 qualification and the version 3 of the qualification

Closing the Gaps is an online CPD course that provides a structured way to demonstrate you’ve done that.

Is the course hard to complete?

Closing the Gaps is self-paced online learning. You work your way through three interactive modules which contain quick and easy to answer quiz embedded in each section of each module.

How long do I have to complete the course?

We find most people take up to 1.5 hours per module, but you can go as fast or slow as you like. We provide fantastic learner guides for each interactive module and you can read these as part of undertaking the module or keep them for reference.  You have 3 months access from the date of purchase.

Will I receive CPD hours?

Yes. The course qualifies for 4.5 CPD hours, and Radar users will have their completion automatically logged. A CPD certificate is automatically available online once you successfully complete Closing the Gaps.

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Closing the Gaps

Get started to meet the Code’s expectations for ongoing competence.

Need to enrol 10 or more advisers?

Contact us for group pricing at $200 + GST per person.

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